Grant Additional Exam Attempts

If a course or learning module is configured to allow multiple attempts, you can grant additional attempts to your participants. 

You cannot grant additional attempts to learners if their Overall Status is Completed, Waiver/Exempt, Passed, Finished Using, Cancelled, or Failed. If you have questions about a specific course or module set up, please contact the course administrator.

1. Go to Home > Teach and select the Teach Page option.
2. Locate the appropriate session. Click the action menu and select Review Participants.  Filter the participants list as necessary.
3. If the Attempts Taken column is not included in the sessions list, click the Columns field and select Customize. Add the field to the list.
4. Click the Attempts Taken value for the participant. The Grant Additional Attempts dialog opens.
5. Enter the number of attempts to grant the participant (in addition to any they may have remaining).
6. Enter a reason for granting the additional attempts.
7. Click Submit. The Attempts Taken value is updated with the number of attempts remaining.