Updated as of Version 26.02.
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Microsoft Teams Notifications

Companies that use Microsoft Teams have the ability to send notifications through the application.  When fully enabled, all notifications intended for the user will be send via Teams, with an option to receive notifications for those in which the user is copied or blind copied.

Use of this functionality requires a Microsoft Team application with appropriate permissions to communicate with the PFL. This will include information from Office 365/ Microsoft Entra.

To configure and manage MS Teams notifications, your role must have unrestricted access to the Microsoft Teams Application Configuration feature.

Create a New Configuration

  1. Go to Manage Center > Users > User Manager > Microsoft Teams Application Configuration.
  2. Click + Create Microsoft Teams Application.
  3. Configure the fields:

You will need the MS Teams Application Client ID, Client Secret and Tenant ID to complete this task. Have this information handy.

  • Name - enter a name for the application. This text will be displayed to users to select an application in the user profile.
  • Description (optional) - enter a description.
  • Application Client ID - enter the Client ID.
  • Application Client Secret - enter the Client Secret.
  • Application Tenant ID - enter the Application Tenant ID.
  1. The application is active by default. Clear the Active field if you do not want it to be active immediately.
  2. Click Save.

Set User-Specific Permissions

You can assign permissions to specific users, user groups, roles and more allowing them to access an application configuration.  

  1. On the Microsoft Teams Application Configuration page, locate the appropriate option and take one of the following actions.
  • Click the action menu and select Permissions.
  • Click the action menu and select Edit and then click the Permissions button.
  1. Configure the permissions as necessary.
  • Read Only allows view-only access to the configuration.
  • Unrestricted further allows the user to update permissions, update and delete the configuration.
  1. Click Save.

Delete a Configuration

To delete a configuration, locate the appropriate option and take one of the following actions:

  • Click the action menu and select Delete.
  • Click the action menu and select Edit and then click the Delete button.

Configurations that are currently in use can't be deleted.

For information about setting up notifications in the user profile, please see User Management Tasks.

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