Updated as of Version 26.02.
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Create & Manage Exams

To create and manage exams , your role must have unrestricted access to the Exams feature.

Create an Exam

You can create a brand new exam or clone an existing one, copying all of its properties.

  1. Go to Manage Center > Learning > Exam and Question Manager > Exams.
  2. Take one of the following actions:
  • To create a brand new exam, click + Create Exam. Proceed to step 3.
  • To clone an existing exam, locate the appropriate exam on the page. Click the action menu and select Clone.  Open the new exam for editing and proceed to step 7.
  1. In the Exam Pool field, identify the appropriate exam pool.  Click the link above the field to choose the pool.
  2. In the Exam Type field, select the type. Use the table below for guidance: 
TypeDescription
Standard ExamUsed to test learners' knowledge, gained from either experience or training.
Course EvaluationUsed  to get detailed feedback about a course and or its instructors from its participants.
SurveyGather course feedback from participants. Survey exams do not have to be associated with a course. For example, you can use survey exams to ask learners to respond to a poll. Polls can have one single choice question only, which does not need to have a correct answer.
CertificationUse this exam type to identify exams that can award a certification to candidates who achieve the required minimum score.
Supervisor AssessmentThese are completed by the participant's appraiser, manager or supervisor after they have taken an On-the-Job course. The course is marked as Completed only after the supervisor assessment has been done.

The exam type can't be updated once the exam has been created.

  1. In the Exam ID field, enter a unique ID for the exam. Note: The ID can only contain letters, digits, and the characters "-", "_", ".", "@" and "\". It must not contain spaces. The ID can't be updated once the exam is created.
  2. Click Create. The Exam Editor opens at the Details tab.
  3. Configure the exam details. Use the table below for guidance:
FieldDescription
TitleUpdate the exam name
DescriptionEnter a description for the exam.  This is shown to learners when they open the exam.
Post Exam InformationMessage displayed to users when they complete an exam to provide feedback or further instructions. Note that this message is the same for all learners, regardless of pass or fail.
LanguageSelect Multi-Language to have the exam display in a learner's preferred language, or select a specific language for the exam.
Is a TemplateSelect this field allow the exam to be generated as a learning module.
Allow Section/Question NavigationSelect this field to allow learners to work through the exam in any order before submitting it as completed.
Display Question IDSelect this field to show the question ID with the question number.
Disable mouse right clickSelect this field to disable right-click functionality (prevents the exam from being printed by the browser)
Colors and FontsSelect an exam theme.
Time RemainingThis field determines the way an exam is timed (if you wish to time the exam). Exam Time evaluates the amount of time spent in the exam.  Elapsed Time evaluates the amount of time from when the exam is first launched.
Maximum Time AllowedEnter the maximum time allowed for the exam. 00:00 to give candidates unlimited time.
Maximum Time per Question (seconds)This field determines the amount of time in seconds that a learner has to answer questions (if you wish to time the questions). 0 gives candidates unlimited time.
Automatically Grade?Select Yes to automatically grade the exams.  Note: No points are assigned to essay questions in an automatically graded exam. The instructor will need to mark essay questions during exam review.
Maximum Number of AttemptsEnter the number of times a participant is allowed to attempt the exam.

Marking Type

Required Number of Points/Percentage

Select the marking type and then enter the required value for that type to pass. For example, Marking Type: % ; Required Percentage: 80.
Maximum Number of PointsEnter the maximum number of points.
Grading for Multiple Choice QuestionsHere, override the System setting that determines if partial credit ca be given for multiple choice questions. 
Allow hintsSelect Yes to include a Hint link with the question. If candidates click the link, the hint defined for the question is shown in a popup window.
Show number of marks for each questionSelect Yes to show the maximum number of marks available for each question.
Pool Summary LevelSelect the question pool level under which to summarize performance by area in the Exam Summary page.  
Allow participant reviewSelect an option to allow or disallow candidates to review their exams after completion.
Participant can reviewSelect an option to allow candidates to see their correct or incorrect answers, and whether to show the correct answers.
Display scoreSelect this field to show the participant their score after the exam has been completed and graded.
Reviewer PermissionsClick here to configure access permissions for reviewing the exam.
After each page of questionsSelect an option to determine what happens when a participant clicks Submit response at the end of each section.
Check for missing answer(s) before continuing to the next pageThis setting allows you to override the System setting that determines if users can skip questions for the exam.  
Availability PropertiesSelect the fields to configure the availability of the exam to candidates. 
Email NotificationsSelect the email templates to use when a participant fails an exam or is eligible to retake a failed exam.
  1. Click Save.

Add Exam Sections

Exams must include at least one exam section. Exam sections can contain a fixed selection of questions (presented in same order or random order) or questions randomly selected from a question pool, where each exam participant may get a different selection of questions to answer.

  1. On the Exams page, open the appropriate exam.
  2. Click the New Section button.
  3. Configure the new section as appropriate.  Use the table below for guidance:
FieldDescription
TitleEnter the section title.
DescriptionEnter a brief description of the section, up to a maximum of 255 characters.
Question List Selection
  • Select specific questions - you can manually select the questions to add to this section.
  • Generate random questions - you can select the number of questions from a question pool and its sub-pools which will be randomly selected each time the exam is launched.
Randomize fixed question list within question poolsClick this field to randomize the order of questions each time the exam is launched.
Weighting of Questions (available when you randomize questions)
  • Use the weights defined for the questions (which may be different)
  • Use the same weighting of 1 for all questions randomly selected for the exam section.
Question Delivery Style

Select an option for how multiple questions are presented to candidates in the exam section:

  • Multiple Question per Page
  • Sequential, Single Question per Page (this will give you an option to set a time limit)
Marking TypeSelect the marking type for scoring the questions (points or percentage).
Required Number of Points/PercentageEnter the number of points or the percentage needed to pass this section of the exam.
Time Limit (min.)Enter the time limit in minutes for answering questions in the section.
Only draw questions with the following attribute(s)

Select the checkboxes of one or more attribute values to restrict the questions chosen to only those with the same values.

If the pool level does not have enough questions with the specified attribute value then the exam will not launch and an error message will be shown.

  1. Click Save.

Add Questions to the Exam

There must be at least one exam section created in order to add questions to an exam.

  1. On the Exams page, open the appropriate exam.
  2. Making sure you are in the correct section, click the Add Question link.
  3. Select the appropriate question pool.
  4. Click Display Questions.
  5. Select the checkboxes of the questions you want to add to the exam section.
  6. Click Add selected questions. The question pool list is shown again so that you can add more questions from another pool.
  7. Repeat these steps to add more questions.
  8. Click Save.

Manage Points for a Fixed Exam Section

You can manage the maximum score and penalty points for questions in an exam section that uses a fixed selection of questions.

The maximum score applies to the question as a whole, so multi-answer questions, such as matching questions, will give a fraction of the total for each correct choice. If you enter a non-zero value for penalty points,  points will be subtracted for an incorrect answer or each incorrect part of an answer.
  1. On the Exams page, open the appropriate exam.
  2. Select the appropriate fixed section.
  3. Click Select questions. The questions are listed in the main Exam Editor window.
  4. Enter the maximum score and penalty points for each question.
  5. Click Update points.

Configure Exam PDF Print Properties

The exam printing properties in the Print Properties tab relate to exams downloaded as PDFs and exams, answer sheets and cover pages printed to PDFs from the Generate Instance page. The cover sheet can only be printed for a generated instance.

  1. On the Exams page, open the appropriate exam.
  2. To select a cover sheet for generated instances printed to PDF, click the browse icon. The Repository Manager opens.
  3. Enter a heading for the first page of the PDF.
  4. To add labels A, B, C and so on next to single and multiple choice questions, select Yes from the list.
  5. Enter the percentage difference needed when a candidate retakes the exam.
  6. Select the dates for when the exam and its answer sheet are available for download.
  7. Click Save.

Configure Exam Security

Several layers of security can be assigned to restrict an exam's availability to learners and supervisors. For example, if you choose Assignment Access Code for the enrollment type, candidates must enter the code to launch the exam. You could embed this in content they are required to read, and provide instructions in the exam's reference information (entered in the Details tab).

You can restrict access by enrollment and by IP address range. You can also use the IP address range to restrict participants and reviewers reviewing completed exams.

  1. On the Exams page, open the appropriate exam.
  2. To change the exam owner, click the browse icon and select a user.
  3. To configure access permissions for the exam in the Manage Center, click Permissions.
  4. Select the enrollment type.
  5. To restrict access by IP address ranges, enter the low and high values for each range.
  6. To use the IP address range restriction for participants to review their own detailed exam results, select the Participants field.
  7. To use the IP address range restriction for reviewers to review participants' detailed exam results, select the Reviewers check box.
  8. Click Save.

Add a Language Bundle to an Exam

A language bundle is a collection of localizable fields and language-specific contents in a given language that can be added to various LMS objects. You can add language bundles to exams to provide the exam title, description, the title and description for each section, and the print heading and cover sheet for printed exams in any of the languages for which there is a license in the LMS.

  1. On the Exams page, locate the appropriate exam. Click the action menu and select Manage Language Bundles.
  2. Click + Add Language Bundle.
  3. Select a language to assign to the exam.
  4. Enter the exam title in the new language.
  5. Click Add. The new language bundle is added to the list.

Delete an Exam

  • To delete a single exam, locate the appropriate exam on the Exams page. Click the action menu and select Delete.
  • To delete multiple exams, click the checkbox for each exam and select Delete in the Bulk Actions field.

Exams with active participants can't be deleted.

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