The Class Knowledge Center

The Knowledge Center offers learners course information and facilitates communication and file sharing with instructors. Instructors can perform various actions based on the Knowledge Center's configuration.

To access and manage the Knowledge Center, your system role must have unrestricted access to the Knowledge Center feature. Please contact a system administrator for information about your specific permissions.

Access the Knowledge Center

Go to Home > Teach and select the Teach page option.
Locate the appropriate session.
Click on the action menu and select Launch Knowledge Center.

Reference Resources

When the course was created, the course administrator may have provided online resources for both participants and instructors. These resources could be URLs linking to external files, files uploaded to the LMS Repository, or links to embedded content like YouTube videos.

Access the appropriate session's Knowledge Center.
Select Reference Resources from the left menu.
To open or download a resource, click its filename.

Share Files in the Knowledge Center

If file sharing is activated for the class, learners and instructors can exchange files.

Access the appropriate session's Knowledge Center.
Select File Share Area from the menu on the left. The File Share Area is divided into three lists:

File Share Area - This area is open to both instructors and learners to share files with each other.
Submitted Homework - In this area, learners can upload homework files for specific instructors.
Marked/Reviewed Homework - Here, instructors can upload homework files they have reviewed.

To download a file, click its filename.
To upload a file:

Scroll to the Upload Files section.
Select the file type from the File Type drop-down list.
If you selected Marked/Reviewed Homework, choose an option in the Select participant field to share the file only with the appropriate participant.
Click Choose a File and select the file to upload from your local system.
Optionally, add a brief description of the file.
Click Upload. The file is uploaded.

Review Peer Comments

Instructors can review participant ratings and comments in the Knowledge Center if ratings and peer reviews are enabled. They can up-vote or down-vote comments but can't directly reply. However, they can use contact options to address any raised issues with participants.

Access the appropriate session's Knowledge Center.
Select Peer Comments from the menu on the left. The ratings and comments are listed with the number of people who found each comment useful or not (based on up-votes and down-votes)
Click Peer Comments. The ratings and comments are listed with the number of people who found each comment useful or not.
Click Yes or No for each comment to up-vote or down-vote the usefulness of the comment.

Contact Group Members (Class Participants)

Instructors have the ability to reach out to participants through the Knowledge Center. They can email participants individually or as a group. Additionally, instructors can access a participant's profile from this page.

Access the appropriate session's Knowledge Center.
Select Contact Group Members from the menu on the left. Participants for the session are listed.
Take one of the actions below:

To send an email to all participants, click Send Mail to all Members. An email form opens in the new window.
To send an email to an individual, click Send Mail under their name. An email form opens in the new window.
To view an individual's profile, click View Profile under their name. Their profile summary opens in a new window.

Contact Instructors

In the Knowledge Center, session instructors have the option to communicate with each other. They can send emails to other instructors individually or as a group. Additionally, instructors can access an instructor's profile from this page.

Access the appropriate session's Knowledge Center.
Select Contact Instructors from the menu on the left. The instructors for the session are listed.
Take one of the actions below:

To send an email to all instructors, click Send Mail to all Instructors. An email form opens in the new window.
To send an email to an individual instructor, click Send Mail under their name. An email form opens in the new window.
To view an instructor's profile, click View Profile under their name. Their profile summary opens in a new window.

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